Privacy Policy

We have created this privacy policy to demonstrate our commitment to the privacy of the users of this website. Please read the following to learn more about our privacy policy, and how we treat personally identifiable information collected from our visitors and users.

What this Privacy Policy Covers

This privacy policy covers our treatment of personally identifiable information collected through this website.

Collection and Use of Personal Information

You can visit this website without revealing any personal information. However, we need certain personal information if you wish to purchase our products, register for an account, receive newsletters, or use certain other services.

Where required, this information may include your personal contact information and/or your company contact information. We will use this information to reply to your enquiries, to provide you with requested products and services, to set up your member’s account, and to contact you regarding new products and services.

By accessing the services on this website and voluntarily providing us with the requested personal information, you consent to the collection and use of the information in accordance with this privacy policy.

Collection and Use of Non-Personal Information

Our website automatically receives and records non-personal information on our server logs from your browser including your IP address, cookie information and the page you requested.

We may use this information to customise the advertising and content you see and to fulfill your requests for certain products and services. However, we do not connect this non-personal data to any personal information collected from you.

We may also allow third party companies that are presenting advertisements on some of our pages to set and access their cookies on your computer. Again, these cookies are not connected to any personal information. Third party cookie usage is subject to their own privacy policies, and we assume no responsibility or liability for this usage.

Information Sharing and Disclosure

We will not disclose your personal information to any third parties whatsoever.

This website uses Google Analytics to track and analyse website visits and usage. Google Analytics uses a unique User ID when a user is authenticated and logged in.

On our behalf, Google Analytics tracks users flow, location by country, language, browser and operating system, internet service provider and devices used to access this website.

We track this information to improve our service to our users.

We will not upload any data that allows Google to personally identify an individual (such as name, email address, or any similar data), or data that permanently identifies a particular device (e.g. IP address).

To opt-out of Analytics for the web, visit the Google Analytics opt-out page and install the add-on for your browser. For more details on installing and uninstalling the add-on, please see the relevant help resources for your specific browser.

Consent

If you do not consent to the collection, use or disclosure of your personal information as outlined in this policy, please do not provide any personal information on this website. If you have provided personal information on this website and no longer consent to its use or disclosure as outlined herein, please contact us.

Security

Unfortunately, no data transmission over the Internet can be considered 100% secure. However, your information is protected for your privacy and security. In certain areas of our websites, as identified on the site, we use industry-standard SSL-encryption to protect data transmissions.

We also safeguard your personal information from unauthorised access, through access control procedures, network firewalls and physical security measures.

Further, we retain your personal information only as long as necessary to fulfil the purposes identified above or as required by law.

Cookies

To make this site work properly, we sometimes place small data files called cookies on your device.

What are cookies and how do we use them?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another. 

Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.

You can delete or block these cookies, but if you do that some features of this site may not work as intended.

These cookies are not used for any purpose other than those described here.

Changes to this Privacy Policy

We may at any time, without notice to you and in our sole discretion, amend this policy from time to time. Please review this policy periodically. Your continued use of this website after any such amendments signifies your acceptance thereof.

Questions

If you have questions about this privacy policy, or your own personal information, please contact us

Privacy Policy (e-commerce)

 

We understand that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

 

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of our website. If you do not accept and agree with this Privacy Policy, you must stop using our site immediately.

 

1. Definitions and Interpretation

 

In this Policy the following terms shall have the following meanings:

 

  • Account - means an account required to access and/or use certain areas and features of our site.
  • Cookie - means a small text file placed on your computer or device when you visit certain parts of and/or when you use certain features of our site.
  • Cookie Law - means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.

 

2. Information About Us

 

This website is owned and operated by John Tull, a company registered in United Kingdom under company number n/a]. Registered address: The Old Smithy , Challacombe, Barnstaple.Devon Ex31 4Tu.

 

3. What Does This Policy Cover?

 

This Privacy Policy applies only to your use of our website. Our website may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

 

4. What is Personal Data?

 

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

 

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

 

5. What Are My Rights?

 

Under the GDPR, you have the following rights, which we will always work to uphold:

 

  • The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.
  • The right to access the personal data we hold about you. Part 13 will tell you how to do this.
  • The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.
  • The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 15 to find out more.
  • The right to restrict (i.e. prevent) the processing of your personal data.
  • The right to object to us using your personal data for a particular purpose or purposes.
  • The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
  • Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

 

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.

 

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

 

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

 

6. What Data Do We Collect?

 

Depending upon your use of our site, We may collect some or all of the following personal data (please also see Part 14 on our use of Cookies and similar technologies):

 

  • Name
  • Date of birth
  • Gender
  • Address
  • Email address
  • Telephone number
  • Business name
  • IP address
  • Web browser type and version
  • Operating system

 

7. How Do You Use My Personal Data?

 

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for the following purposes:

 

  • Providing and managing your Account;
  • Providing and managing your access to our site;
  • Personalising and tailoring your experience on our site;
  • Supplying our products and services to you. Your personal details are required in order for us to enter into a contract with you.
  • Personalising and tailoring our products and services for you.
  • Communicating with you. This may include responding to emails or calls from you.
  • Supplying you with information by email that you have opted-in to. You may unsubscribe or opt-out at any time by using the unsubscribe link in any of our emails to you.
  • Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience.

 

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

 

Third Parties whose content appears on our site may use third-party Cookies, as detailed below in Part 14. Please refer to Part 14 for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.

 

8. How Long Will You Keep My Personal Data?

 

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for 4 years from the last time you access your account on our site.

 

9. How and Where Do You Store or Transfer My Personal Data?

 

We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR.

 

10. Do You Share My Personal Data?

 

We may sometimes contract with the following third parties to supply certain services. These may include payment processing, delivery, and marketing. In some cases, those third parties may require access to some or all of your personal data that we hold.

 

  • PayPal
  • SagePay
  • WorldPay

 

If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 9.

 

If any personal data is transferred outside of the EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the GDPR, as explained above in Part 9.

 

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

 

11. How Can I Control My Personal Data?

 

In addition to your rights under the GDPR, set out in Part 5, when you submit personal data via our website, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details.

 

You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

 

 

 

12. Can I Withhold Information?

 

You may access certain areas of our site without providing any personal data at all. However, to use all features and functions available on our site you may be required to submit or allow for the collection of certain data.

 

You may restrict our use of Cookies. For more information, see Part 14.

 

13. How Can I Access My Personal Data?

 

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

 

All subject access requests should be made in writing and sent to the email address shown in Part 15.

 

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’(for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

 

We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

 

14. How Do You Use Cookies?

 

Our site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of our site and to provide and improve our products and services. By using Our site you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. In addition, our site uses analytics services provided by Google, which also use Cookies. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how people use our site.

 

15. How Do I Contact You?

 

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please email us at [email protected]

 

16. Changes to this Privacy Policy

 

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

 

Any changes will be immediately posted on our site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our site following the alterations. We recommend that you check this page regularly to keep up-to-date.

Some features of this website require cookies to function correctly. Find out more in our Privacy Policy.